KPIs that Power Legal Teams

I just read the recent article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like a must-read for any firm serious about growth.

It just arrived, so I’m starting to review it. So far, I like that it starts from zero, covering very basic topics such as which charts to use for which data.

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

What a pleasure to rediscover the joy of simply learning and challenging myself. The book 'Legal Operations KPIs' arrived earlier than expected!!! Paraphrasing a wise mentor friend: 'I will read it as if it were a novel.'

Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!

Legal Ops is changing regularly, but the resources in Mori Kabiri "Legal Operations KPIs Handbook", are a gold mine. You have the tools available at your fingertips - making our communities stronger.

Even though KPIs and analytics are part of my daily routine, there’s no denying that the book and the forums helped me broaden my perspective even more — top-notch content.

Amazing event!

Really loved this session!

This is the new metrics bible for Legal Ops!

Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.

If you wish to deepen your knowledge on this topic, I strongly recommend reading Professor Mori Kabiri’s book – Legal Operations – The Professional’s Handbook to Operational Excellence, as well as following upcoming initiatives from Jurídico Sem Gravata, which has proven to be an excellent source of learning and networking.

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

The author, Mori Kabiri, an experienced expert in transforming legal operations, guides us with impressive clarity and depth. "Legal Operations KPIs" goes beyond listing metrics; it empowers legal professionals with detailed instructions to create, interpret, and use reports and KPIs effectively.

Ordered. As always, I recommend that law firms know their clients' KPIs too.

Thank you, Mori Kabiri, for generously sharing your insights. It was an honor to be part of your audience.

Thank you for opening this space for global reflection and exchange.

The event was very well organized, and the content was truly rich and meaningful for all of us.

Great reference tool! Comprehensive and easily searchable. A great reference tool for beginners who need ideas and examples, to advanced users who need more creativity.